The Toucan Giving service is free for your organisation to use, however you may still receive a monthly invoice from Toucan Giving. This will happen where the Contributions made by donors towards the Toucan Giving technology have been settled to your charity’s bank account by your payment provider (acquirer).
- Toucan Giving invoices 95% of the voluntary contributions that were settled into your account during the previous month.
- Payment is collected monthly in arrears via Direct Debit.
- The contributions will be separately detailed in your Toucan Giving portal account.
It’s important to note that these voluntary contributions are not donations to your charity. They are contributions intended to support Toucan Giving and allow the platform to continue operating and providing its service to charities free of charge.
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