My Toucan JustGiving app isn't working. What should I do?

Modified on Wed, 8 Jul at 12:43 PM

If you're experiencing issues with the app, please try the following steps:


  • Check your mobile data or Wi-Fi connection.
  • Close and reopen the app.
  • Restart your phone and try again.



If the issue persists, you can report it using the in-app support option, or by emailing cs@toucangiving.com.

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