The Fair Use Policy exists to protect both donors and the sustainability of the Free Device programme.
Charity staff, fundraisers, and volunteers must not encourage or discourage donors from making (or opting out of) a voluntary contribution. Donors should always be free to decide without influence.
Because voluntary contributions make the Free Device possible, the Fair Use Policy allows Toucan Giving to recover a device where the Contribution Model is being deliberately undermined or misused.
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